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Borrowing Information

How to borrow items from the library, how long items can be borrowed for, what happens when items are overdue and pay library fines via internet payments.
Updated: 17/05/2021 10:12 a.m.

People browsing book shelves and checking out books in the library.

Standard loan periods

Books (except Bestsellers) and Talking Books 4 weeks
Bestseller Books (green sticker) 1 week
Magazines 2 weeks
​Latest Copy Magazines ​3 days
​DVDs - General Interest (non fiction) ​2 weeks
​DVDs - Movie, TV series and Children's 1 week​
​DVDs - New Release ​3 days
CDs - Children's, Māori and New Zealand Room 4 weeks
​Jigsaw Puzzles 4 weeks


Overdue items

If borrowed items are not returned by the due date, overdue charges will apply at the rates listed below:

Non rental items

  • 40 cents per item per day

The maximum overdue charge is $10.

Rental items

Per item per day:

  • 50 cents
    - DVDs: Movie, TV series and Children's
  • $1.10
    - Bestseller books
    - DVDs: New Release

The maximum overdue charge for these items is $20.

Prolonged failure to return items

If an item is not returned or renewed by the due date we will send you a reminder notice when the item is 3 days overdue.

After a period of the item being overdue, you will incur a $8.50 administration charge plus the replacement value of the non-returned item.

The matter may be referred to a debt collecting agency.

If the item is returned you will only have to pay the overdue charges to the date of return.

Renew items

For information on how to renew items and avoid overdue charges, please follow the link below:

Paying Fines

Fines can be paid using Internet banking.

Payment is made to Whangarei District Council bank account number: 12-3115-0040516-002

Council is set up as a bill payee with your bank. Search for Whangarei in the payee list on your bank's website and select WHANGAREI DISTRICT COUNCIL - LIBRARY from the list of payee options.

Please include the following information:

  • Your surname and initials
  • Library card number

If you have any further enquiries regarding online payments please phone +64 9 430 4200.



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