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Interlibrary Loans or Interloans

Information about how we can get items on loan for you which we do not hold in our libraries, from other libraries in New Zealand and Australia.
Updated: 30/08/2021 11:10 a.m.

The Interloans service is suspended until further notice


Looking for something we don't have?

Through our interlibrary loan service we can get items from other libraries in New Zealand or Australia, should any of our libraries not hold the item you require.

This service includes not only books, but also newspaper or magazine articles, music scores, microfilms, theses, research papers, industrial standards, reports and more.

Audio books, DVDs and CDs may also be available.

Requesting an interloan


  • First, search for the item you want in the New Zealand Libraries catalogue, Index New Zealand or Libraries Australia
  • If you are looking for a New Zealand article, use this sign-on to access the index:
    User Id: WHP99FE9

Select from the links below for the catalogue you want to search.

New Zealand Libraries - Te Puna search

Index New Zealand

Libraries Australia

Make a Request

To request an Interloan use any of the options below:

  • Fill out our Interloan Request form online: 

  • Email our Interloan Service:

  • Phone us: 09 430 4206

  • Fax us: 09 438 2780

  • Our library staff can help - come into any of our libraries and ask at the Information desk.

Charges for interloan requests

  • $6 fee if we obtain the item from a cooperating library in New Zealand

  • at least $19 if we obtain the item from a non cooperating New Zealand library

  • $40 for items from an Australian library

  • $25 to $30 for urgent requests

  • No charge if the item cannot be supplied

  • Note: uncollected items will still incur charges.

How long does it take?

  • Interloan requests are usually processed within 2 working days

  • How soon the requested item is delivered depends on whether it is available for immediate loan from another library

  • When your request arrives, we will advise you by email, phone or post.  



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